Very efficient, helpful to an overseas customer who had ordered the wrong item on amazon.Would go direct in future.
Honest and unbiased customer reviews from Reviews.co.uk
Very efficient, helpful to an overseas customer who had ordered the wrong item on amazon.Would go direct in future.
A small order for a greenhouse vent actuator, but clearly treated with care. The product is excellent, well made and works well, but what was really striking was way the order was dealt with and the beautiful packaging for the parcel. Someone clearly takes a lot of pride in doing their job well. Many thanks.
Excellent service all round!
Exactly what I wanted and fast delivery, couldn't be better!
Did send you an email to thank you for advice last Autumn and exceptionally prompt response to orders - much appreciated - many thanks.
The website is very informative about the products on offer & any queries are answered promptly by email. Ordering was very straightforward & the goods purchased were delivered within a couple of days. I would use Elloughton Greenhouses again.
Great Job! Thanks
I needed some extra long greenhouse bolts as a matter of urgency and was having difficulty obtaining them locally. Elloughton had these online. I placed the order before 2 pm and they arrived the following - impressive, especially given our rural location.
I live in France and your prices and delivery dates were far superior to anything here. I have ordered a second item and am sure that this will be the same. A pity one cannot read other purchasers' comments.
Fast delivery good value for money
My order was delivered with one item missing. Following a short phone call the item arrived safely the next day. Top marks for customer service and high quality products!
Ian A swift turn round. A great product at the right price. Unable to meet another request but gave honest reply and reason for out of stock. I would recommend E G. Regards Noel Burford
On a reçu ce qu'on a commandé.
Excellent customer service and advise, only slight problem is I felt that the postage to Jersey was high, most firms use standard post office mail, it wont stop me from ordering again. Regards Bob
Fast and efficient service and product exactly as described.
I have ordered twice from them. The prices are good and the products arrive promptly as ordered
First class service with prompt response. Thank you.
fantastic service and product arrived very quickly will definitely reccomend
A quick cal to Elloughton Greenhouses was very helpful in gaining the information I required, I subsequently made a purchase. Very helpful, will definitely use again.
EG had what I wanted and were quick to post it to me. Web site was easy to use.
Fast delivery, good product. Thank you!
Replacement parts ordered for greenhouse door arrived promptly and were less expensive than Amazon. Well done and thank you.
They provided the clips I needed to secure the new glass in my green house, I did not need many clips and the 20 clip bag was sufficient. delivered within 3 days of ordering.
great product , strong greenhouse bolts. quick delivery.
Jonathan was an absolute star, I needed help and advice and he was able to send me exactly what I needed. There was no fuss and the parts arrived quickly and at a very reasonable price. I wish all my buying needs were this easy.
Merchandise of good quality. Receid promptly
Top quality , great service ,two day service, will always go there for my greenhouse requirements
Prompt and indeed speedy despatch of my purchase, thankyou
Happy to discuss anything which was refreshing. It is the first company I will go to next time.
A very good service offered. Easy to deal with.👍
placed order 11.18am on saturday, email said dispatched at 11.48am and goods arrived in Mondays post. Exceptional service.
1st rate products,prices and service. Well done.
1st class service and attention to customer. Good staff knowledge on products. Thank you.
my order was completed very quickly
Greenhouse shelf brackets good quality and arrived earlier than expected I would have no hesitation in ordering from you in the future spot on
Easy website to place an order. Delivery was very fast
Goods arrived very quickly & are just what I required. Thank you
Very competitive on price and a very quick delivery. I will certainly use them again.
Good prices, prompt delivery.
Outstanding service as usual.
Prompt service. Good quality items
I phoned company and got a very polite and helpful reply. so if I need anymore parts i certainly would deal with them again without any hesitation .
Good service Danke
Items arrived as described and promptly at a reasonable price.
I did mistake during purchase so they corrected and also very quick delivery
Good easy to use website, prompt delivery of order with every item I ordered. Products exactly as advertised, well very packaged. Will return my custom as a first choice when I next shop for greenhouse products.
The chap on the phone could not have been more helpful. I was unsure which parts I needed and to be able to speak to someone who knew exactly what they were talking about and were able to ship the correct items immediately was most refreshing. You don't get this service from the likes of Amazon, who incidentally were a lot more expensive! Thank you.
Very prompt service. Thanks
Speedy and efficient service, faultless????
very prompt service high quality goods. would recommend this company to all.
Item was posted within an hour of my order and, to my delight, arrived by first post on Monday after the weekend. Excellent service, well done
It was only a small order, but I had previously had no luck finding cropped ring bolts, and was delighted with the prompt response. Many thanks. Pauline F.
Very fast processing and shipping! Many Thanks!
I only purchased some bolts but they arrived on time and were well priced. What more could I ask?
Helpful when I phoned for a very low cost item - sales person went to measure replacement cartridge. Item came next day. Perfect.
Prompt delivery, good price and quality
Good friendly man who dealt with my order quick and efficiently in store.Would recommend and use again.
Good product. Priced OK. Quick delivery. No VAT invoice provided either hard copy or on-line.
Parts arrived on time and are working as advertised
The staff at Elloughton Greenhouses are amazing. I needed parts to refurbish my unidentified greenhouse and after some e-mails and photos Ian came up with the parts which would fit. I placed my order and naively assumed that 'square' guttering was a standard size, so I ordered a downpipe. Caroline and Ian cross referenced my order and got back to me to let me know the the gasket I'd ordered would not fit the same greenhouse as the down pipe. That's knowledge, experience and service at a very high standard. Well done, and thank you Elloughton Greenhouses.
Hey. I have been a customer of Elloughton Greenhouses twice. Buying has been easy. Delivery has also been fast. I can recommend this vendor! Regards, Pauli. K
I received my order with in two days . I did not think it would come so soon . Thanks for a prompt delivery .
Excellent customer service. Answered honestly to my questions instead of attempting to sell me a more expensive product I did not need and despatched my order the same day. Will definitely use again.
I don't normally give reviews, however when you receive such good service it warrants a review. Very quick on delivering everything ordered correctly, well wrapped, no hassle service. Just what one needs. No hesitation in recommending.
Cropped Head High Tensile Aluminium Greenhouse Nuts & Bolts ne vont pas sur serre ACD
Very quick delivery and the cropped bolts with rings are excellent. Great service - great product.
quick response, goods delivered immediately. thank you very much
very easy to order and pay and delivered on time vary impressed
Great choice, excellent quality and fast delivery.
Fast efficient service. Highly recommended. Will definitely buy from again. Many thanks
Best value nationwide, rapid turn around of orders and when I visited they were really helpful. I moved a 16 foot greenhouse from Yorks to Leics and they gave me all the advice I needed. Many thanks.
Having been very pleased with my first purchase from Elloughton, I was only too happy to use your services again. Price and delivery extremely good.
EG made me happy by dealing personally, over the phone, with really a very small couple of items. Prices were the most preferred v competition. Despatch was quick and correct.
I placed my order Thursday evening and received an email on Friday saying my goods had been dispatched and I received them on Monday.
I found the item i wanted and ordered it. It was delivered i 3/4 days
The order was transacted very quickly, and delivered very promptly. The items ordered are exactly what was ordered, and are currently being used in my greenhouse.
very fast delivery and good products. would definitely use again. many thanks.
Excellent range of products competitively priced and posted without delay. Will purchase from them again
Everything occurred as I envisioned; no surprises, no mistakes.
Ive used this company a few times and everything has been delivered quickly and at a fair price
Correct goods delivered quickly
Item ex stock and arrived quicker than expected, first class service
A very quick service, my order arrived the next morning after ordering the previous afternoon.
There were various issues with the order from our end and theirs. Throughout the service was rapid and pleasant. It was a pleasure to find a company that runs on great customer service no matter the size of the order. All our thanks again GF Electrical Ltd
Greenhouse nuts and bolts delivered on time at good prices
excellent service the goods ordered were delivered within a couple of days
Excellent fast service for greenhouse spare parts. Definitely recommended.
Products as described, quick delivery, no problems
Swift efficient and excellent quality. I shall continue to use your company for future orders.
I spoke to your staff on the phone when my computer froze and the lady sorted it out straight away and I got my order on time .
Fast efficient delivery of quality products at a great price - what's not to like?
I had some questions about automatic window openers for a greenhouse I'm building and I got great support from Jonathan, he helped me to figure out which openers I could use (heavy windows) and aptly answered all my questions. I've bought two openers, and although I haven't mounted them yet the build quality looks fine. On top of all that he even offered me a discount! This is the kind of customer service that makes me a permanent customer ;)
product good quality fits perfectly
Prompt execution of my order. Delivered on time and good price.
Excellent service - very helpful and efficient
Fast service and Google value for similar product's of greenhousenuts and bolts.
Very easy to assemble, very good website for extras. Super quick service for replacement parts. Well done.
Firstly Elloughton Greenhouses stocked the items that I was looking for at a reasonable price. We are erecting an aluminium greenhouse of indeterminate age and make so finding the right parts can be a bit of a battle. Secondly, the website is easy to use, the payment easy and the customer service and speed of delivery good. Also, when we needed a lot of a particular item, larger units were sent in stead of many smaller units which made much more sense.
Elloughton Greenhouses is one of the best and most reputable companies I've had the pleasure to deal with. Anytime I've had questions they have been quick to provide the answers, responding back well within 24 hours. They offer a wide selection of quality products at competitive prices, and always provide safe and FAST shipping. These are just a few of the reasons why I am a repeat customer.
I'm a returning customerat Elloughton Greenhouses because of their fast shipping, great quality and good prices!
There ordering process was simple. Shipped straightway and took about a week to arrive in new Zealand. The auto vents seen good quality.
We are in the process of restoring a WW2 B25 bomber The fast service from Elloughton has been greatly appreciated and we plan to place future orders with this company
Quality product at a reasonable price.
Despatch was very quick and communication excellent. A delivery issue was dealt him with promptly, efficiently and professionally. I would say this is a rare breed of company: it still has old fashioned morals and values and that's refreshing in today's climate. I would trade with them again in a heartbeat. Thank you.
Excellent customer service and very prompt despatch of my order.
Quick and accurate service
If any company deserves to succeed it is ELLOUGHTON GREENHOUSES. Excellent service which you will not receive from the likes of Tesco.
Great service, good product and quick response to a delivery question I had. Very satisfied with the entire process as this was the first time I had knowingly ordered something directly from a business located outside the us. Thank you. Elvin Tack
The items that I bought was cheapest and good quality. Delivery was within a few days. I have shopped before from your site and I look forward to browse and see what I may need for my allotment. Jay
Good products and easy to order. Very quick shipping. Perfect for me
Prompt Delivery & Quality Products
Very fast and smooth delivery to Denmark
200% all-round service
Excellent friendly advice from Caroline on how to install my autovent. I do not hesitate to recommend Elloughton
Easy to order, helpful customer services and quick delivery.
Finding the item I required was easy. Having ordered it delivery was made the following day. Instructions for fitting were simple to follow.
Nach 5 Jahren waren die mitgelieferten Klammern meines Gewächshauses (NICHT von Elloughton gekauft) schon so gut wie durchgerostet. Der einzige Anbieter von Edelstahlklammern ist Elloughton Greenhouses. Ich sandte erst eine Mail-Anfrage, weil ich mir nicht sicher war, ob die Klammern passen würden, und erhielt umgehend Antwort. Die dann bestellten Klammern wurden sofort geliefert und passten wie angekündigt. Ich bin sowohl von der Qualität der Ware als auch vom perfekten Service begeistert. Short summary in English of the above: 5 stars for perfect product quality AND perfekt service.
Very pleased,delivery quick,excellent value for money. Will use company again
Fast shipping, Good price.
Ordered 2 Bayliss auto vent openers which were delivered promptly and very well packaged. These were as described on the website and work very well. Totally satisfied and would use EG again.
I Brought a 2nd hand green house and not only did Elloughton Greenhouses send me a Pdf for the plans of the greenhouse, the spares I needed to refurbish it were not only available butin my hands within 3 days of placing the order. Brilliant service 2nd to none thank you.
Easy ordering, good prices, quick delivery
Everything that you turn out, are great quality,very pleased with all items.
Excellent prompt service,parts as described. Previous order incorrect but customer service was excellent and issue rectified. Would definitely recommend
As a customer in the USA my order was promptly shipped and received. The packaging could have been better, the package arrived with an open spot. Fortunately, the small parts did not fall out. No complaints from Washington State. I would purchase from Elloughton again.
Fast delivery of quality parts at a reasonable price. I cannot ask for more than that, many thanks.
Great service, prices,and prompt delivery,, will definitely use again
Very easy to order the parts I needed, and at a good price. Delivery was fast and precise
Hello Being from Denmark I'm quite astonished of the speed and accuracy provided by you. I ordered parts for my greenhouse on monday and they arrived by post today. Would definetely use you next time I need spares. Best Regards Torben
I was delighed to be able to get new parts for my old greenhouse, Thet were easy to orderand reasonably priced. They arrived promptly, and had been well packed. What more can you ask?
The buying of various accessories from Elloughton Greenhouses went through promptly and without a hitch. I would be very pleased to deal with them again. G. Watt
John was extremely helpful in trying to sort out my problem as I didn't know which product would suit my needs and went out of his way to post me a couple of small samples, therefore I was able to order the right one I required. On the second occasion I closed my shopping basket and forgot to order an extra item, On this occasion I called and spoke to Carol who ensured that the item was placed in the same packaging without reoccurring extra postage costs. A1 team . Thanks
Was thrilled to find Elloughton Greenhouses and to learn it carried Elloplugs. I rigged up my own solution, using a Solar Pool Cover as Insulation, and the Elloplugs to attach it to a Harbor Freight (USA) Green House. Most of the installed clips have done fine. A few have given away, probably due to me using them with the other two products, which they weren't designed for. Overall, am so glad I found them!
It must be two years since I ordered from you. How come you think I have just ordered something? ?
Straightforward transaction and helpful to deal with - I will shop again.
Product delivered on time and does the job required
Service and products were excellent. The high grade and very sturdy vent openers, and the now installed 10 off 15" aluminium support struts (between walls and roof) has meant the greenhouse is now more able to cope with the extremely high winds we have from time to time. Many thanks
Easy to find, quality and fast shiping to France. Perfect for me
Juts needed a few clips. I am a greenhorn. Phoned up - got advice. Clips arrived next day. Can't better that?!
Good stuff !
Greenhouse bolts of very good quality, far better than the soft rubbish that comes from many other outlets. I nwish I had found these before but will now always use.
Excellent service and prompt delivery very impressed.
Bonjour, Je regrette la barrière de la langue. Pourriez vous proposer Le français en seconde langue. Merci
This is the second time that I have purchased from Eloughton Greenhouses, and I am very satisfied with the prompt attention received and fast delivery. No problems whatsoever. JohnRudd.
An excellent service with a superb after sales focus. Very easy to deal with including returns. Great products and pricing. HIGHLY RECOMMENDED.
I bought two Alloy benches for my 8x6 Halls green house, i found it easy to install as it came in a flat pack. The only thing i found with it is it looks a bit high but we will see when i start my growing season. My tomatoes will have to just have 3 or 4 trusses this year, my strawberries should do well under the benches there is plenty of room for them plus lots of light, and the staging should last for years, my greenhouse is over 30 years old so i think the staging as brought it back to life again.
Ian gave swift and helpful advice via email. Order was delivered promptly. The website is not served securely over https, so it appears that card details are sent unencrypted -- in fact it uses an online store built using http://www.ecwid.com/ and sends data encrypted to their servers, but this is not obvious, and you technically have no guarantee of this.
Good product Good service Would recommend this company and its greenhouses.
I ordered two thermometers. The information available on the website was clear and (gratifyingly) was matched by the goods when they were received. Despatch was very quick and the order acknowledgment/update was extremely efficient. I am a very happy customer.
God range of greenhouse stock
Everything i ordered arrived quickly,and was exactly as described by Elloughton
Easy to order online, fair postage costs and fast delivery.
Very quick response to our request and know where to go in future
Acquired a greenhouse from an elderly friend. Searched the USA for parts to repair it after relocation with no luck. Finally located the components here and am very pleased with customer support.
good quality product as advertised and a very quick delivery would buy again from this company if I require any thing further for my greenhouse peter,West Sussex
Greenhouse purchased 5 years ago , very happy with product and delivery arrangements , have since required replacement glass panes due to storm damage purchased and delivered quickly , overall excellent service
The items that I ordered were correct and I was able to finish the job on my greenhouse, also they were delivered much quicker than I expected. Very good service.
Although the subject matter has not yet reached me, the individual who dealt with the 'asked for', was very supportive--and I thank him for that--and that to the extent of sending 2 pics, which enabled the decision to buy to be made. Kind regards, Tony Crisp
Very pleased with the service, quality of the goods and the reasonable price will come back again
Stainless steel glass clips, perfect for the greenhouse. Fast delivery.
I ordered two Zeal P100 digital thermometers. The price was very competitive, the product seems to work excellently (simple to use and accurate) and the contact and service was throughout fast, efficient, courteous and friendly. Elloughton Greenhouses seems to have a wide range of stock and I am very pleased to recommend them on the basis of this initial experience. Jonathan Ralph (Suffolk)
These folks really have it together. I ordered on Friday and my order arrived the following Tuesday (they're in the UK and I live in Maine, USA). It was expertly packed with arrived undamaged. I would definitely do business with them again.
I was very impressed with the prompt and efficient service and would recommend Elloughton Greenhouses without hesitation
Bought rolls of tape, nuts and bolt and clips and springs. All arrived quickly and exactly as described. Very good service and will be ordering from them again.
Excellent service with safe, fast delivery of all my orders. I like dealing with these people.
Excellent products, and service. Competitive pricing. All backed up with a great after sales support.
The autovent works perfectly as does the shading and fixings.
Prompt delivery Misunderstanding with length of Rubber Glazing seal supplied. comes in feet not metres (I thought it was rather a good price). Quick response to my review. Would use this company again.
Used several times. Particularly good in rectifying an incorrect delivery .
They do what it says on the tin. Excellent service, goods the same. Only disappointment is that they do not do a discount for Yorkshire men!
I was surprised at how quickly the items I ordered were delivered. All prices reasonable and items of good quality.
All good, very happy with my purchase and the service.
I purchase an Elite High Eave 6 x 6 greenhouse , as part of a package deal (rainwater kit, staging, etc). Very happy with the delivery, which was punctual and I was kept informed. Very happy with the greenhouse, which was straight forward to construct, it took me a couple of days on my own. The quality of the finish is good, so I'm very happy.
Job well done; what more do you need to know. Never award 10 out of 10 as it leaves no room for improvement 9 out of 10, keep doing what you do,
Everything was as expected, thank you Best Regards Peter Estruo
Quick delivery, item as described.
I have a 15footby 6'6" high eaves model and could not be more pleased with it. Good and sturdy with built in base giving great stability and ease of ground fixing. Also I live on a very exposed site but it has been able to resist all the severe gales with no movement, steady as a rock! Could not recommend Elite greenhouses enough.
My purchase was a small accessory item for the greenhouse I already own. Service, via your comprehensive and easy-to-use, website was efficient and prompt - encouragingly straightforward. Chris
Have used many times, always delivered on time.
Ian and his business was helpful in working through purchasing and delivery to NZ. The company is one of the few that offers alternative freight arrangements that can make an internet purchase more affordable. Also shipping and delivery was faster than expected. Good customer service all round. Thanks. Tony.
Bought greenhouse spares. Really good service.
New self-opening vent. Easy to fit and works perfectly.
item as described ,dispatched and received very quickly.
Good greenhouse parts. Good website. Good shipping. Very pleased.
The greenhouse experts who also love greenhouses - and want everybody to enjoy theirs too. Wonderful people to speak to, and will respond to all enquiries, no matter how silly they might sound. Their service is swift, within the week to Holland.